History

Our History

 

Founder and Managing Director Chris started Constructive and its subsidiaries after his own experiences within the hard landscaping industry. He shared the same experiences as you and I, the frustrations of trying to find a reputable company to carry out some paving works on his own property! After speaking to numerous so called hard landscaping experts he was still no nearer to solving his problem.

Chris comes from a family who have operated within the Property Improvements industry and building trade for over 50 years. Family members who still play a key role in the business have over the years been involved and co-foundered successful local companies, (to name one local Northwest Company, Housing Units). Chris realised at an early stage that all businesses are built on strong principled foundations, this is why he developed these company values.. Quality, Reliability and Value for Money. Sticking to these simple principles has led onto Constructive Driveways becoming a local industry leader in paving restoration and installation.

How it all Started...

Chris started out his family business with 2500 leaflets and a commitment to create a customer focused business. He understood that the general installation and treatment standards within this sector of the industry were often substandard. He set out to make a substantial improvement to the quality of service that people receive and should come to expect when they employ the skills of a paving contractor.

After fine tuning and developing our processes. Investing in the correct tools, machinery and training, also critically, ensuring we employed the correct tradespeople to carry out the intended work, we gradually reached a level that surpassed other local hard landscaping contractors.

The response has been fantastic; today our business attracts many new customers daily, all of whom are looking for that 'Constructive Touch!'

 

Our belief' "when quality matters"

‘We seek to build lasting relationships with our customers by surpassing their expectations in quality, and service by providing innovative design and landscape solutions.’

Constructive are a customer focused organisation and have used direct customer feedback to shape our business over the years.

We believe in ‘listening’ to our customers and feel that our relationship with all of our clients has enabled us to become a leading paving installer through-out the Northwest.

‘People buy from People’ and we ensure our staff are fully trained in all aspects so that they can handle any customer query. All of our tradesmen have carried out their roles for a number of years, ensuring that they only offer craftsmanship working skills.

We only deal directly with all customers and enjoy meeting with our clients to discuss our products and services.

All of our customers receive questionnaires after the completion of every installation. If there are any queries we then act quickly to make changes and improvements. Our main method of customer feedback is by recording Customer Comments each and every day. This gives us instant feedback on how we are performing and we then can make instant improvements. We have listed some comments below received through our
customer questionnaires. You can view more by visiting our testimonials page ot by clicking here

heres some feedback...

Holcombe Brook Methodist Church

On behalf of the members of our church, I wish to express our gratitude for the excellent work you have done. We are extremely pleased with the final result and with the professional way in which you dealt with our requests. A sincere thank you to all concerned!
Holcombe Brook Methodist Church ( Mr R. Harrison, Church Secretary )

RRG Group Operations Director Mr Tony Cliff.

"Thank you for completing the work at our Peugeot centre in Bury in relation to our vehicle car frontage.
You Certainly exceeded our expectations when carrying out the work. Being in a retail environment the importance of completing the work to our timescale and on a multivehicle site is paramount and you completed the work without any major distraction to our centre, which was extremely professional of you."

Excellent staff, excellent job, what more could you ask for. Thank you very much!
Mr & Mrs Dixon, Prestwich

Dear Chris

Please find enclosed a cheque in payment for our completed driveway.
May i take this opportunity of thanking yourself, Trevor and the rest of the Constructive Driveways team for all your effort.
We are very pleased with the completed product and with the efficient and friendly way in which the job was undertaken, particularly the attention to fine detail and the suggestions for ongoing changes, which have resulted in a driveway that we can be proud of.
Your team are hard working, friendly and courteous at all times and i would not hesitate in recommending your services to others!

Kind regards, Mr Nuttall, Bolton Rd, Holcombe Brook, Bury.

 

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